hbo max roku subtitles not working

With Settings selected expand the menu by pressing the right arrow. Press the Home button on your Roku remote to bring up the main menu.


Solved Hbo Max Subtitles Dub Issues Roku Community

An advanced method for enabling HBO Max subtitles on a Roku device allows you to select the mode preferred language and style.

. Just found this thread after I started a ticket with HBOMax Support. HBO Max subtitles not working. Here are the steps to implement this method to fix HBO Max Not Working on the Roku issue.

Continue Watching is not working on the Rokus HBO MAX app. The advanced method to turn on HBO Max subtitles on a Roku device lets you choose the mode preferred language and style. HBO has the following to say regarding the issue.

HBO Max and Roku 3500x Devices. Scroll down the side menu and select Settings. There could also be a service outage in your area causing the issue.

Use the down arrow and scroll until you find Settings. Finally select Remove as shown. This took place to me restarted the app and then deleted and reinstalled it however the hassle nonetheless persevered.

Many Roku users who own 3500x Roku stick models complained about not being able to play HBO Max on their devices. HBO is reportedly not working properly on Roku and trying to play videos takes users back to the home screen. Subtitles were fine in episode 1.

Subtitles captions and audio tracks. Next up you need to check out the HBO Max server status. HBO Max Server Status.

See How do I change the language. Select Accessibility on the left side. Search HBO Max in the list and select OK on the remote.

And you got many subtitles languages too. Follow the steps outlined above to confirm captions are enabled. I just tried uninstalling an reinstalling the HBO Max app on Roku.

Confirm the selection when prompted. Even if captions are already enabled a reboot might be all thats needed to get them to show up. If the language of the captionssubtitles in the video youre watching appears to be incorrect.

It wasnt until I simply reminded back to the component I take into account that I left off on the night time before and wherein I knew the subtitles had been working and simply performed. Search Party Season 5 Episode 2. Use the arrows to navigate through the menu.

First check the internet connection to make sure everything is working fine and there are no issues with the router or network. If you are experiencing this on a different device or title please. Select Subtitle Mode Preferred Subtitle Language.

I am missing subtitles in episode 2. Do this through Settings System System restart Restart. Uninstall HBO Max.

Ive tried turning the captions on and off deleting and reinstalling the HBO Max app and turning captions off and on with the HBO Max phone app. For help finding titles in other languages see Find and play content in other languages. Glad Im not the only one.

Restart your Roku device to clear the cache. Search Party Season 5 Episode 2. To clear the cache data.

Press the Home button on your Roku remote to open the main menu. Closed Captioning doesnt work at all. 0225 pm IST.

When I rewind the movie I can see the earlier. The HBO Max team is already aware of the issue and is working to resolve it. However there is no estimated date of arrival for a fix yet.

16 days ago. Im trying to watch Drive My Car on the HBO Max app on Roku TV and the captions turn themselves off about 30 mins in. I also tried resetting Continue Watching.

HBO Max subtitles not working. Will update again if I find a fix using Roku app Update 2. That didnt work so then I tried restarting the movie.

HBO Max and Roku 3500x Devices. You can also set a default language for your profile. You can also turn closed captions on or off on all devices.

Closed Captioning for the show begins when the Ads start and are therefore out of sync with the on-screen action. Available on DownDetector you can find out if the subtitle not working or the captions out of sync issue that you are struggling with is localized to you or the region or all HBO Max users are dealing with itIn case this is a server issue you can notify HBO Max although. Hi we are aware of this and have a work-around you can try if uninstalling and reinstalling HBO Max from the Roku Streaming Channels store does not help.

That also did not work. I just tried uninstalling an reinstalling the HBO Max app on Roku. If they already are shut them off reboot the Roku and then turn them back on.

Turn up the volume using the volume up button on your phone or tablet. Subtitles captions and alternate audio. Now go to Streaming Channels and select Channel Store.

That did not work. Captions worked in the early scenes but when I skipped ahead to where I left off they stopped working. Its right there on the Roku remote control you cant miss it.

Oftentimes HBO Max struggles to load the content but then suddenly stops working and exits back to the home screen. HBO Max subtitles not working. Definitely have no idea what is going on now.

Press the Home button on your Roku remote. When you choose an audio track or subtitle language HBO Max will remember your preferred settings. Some shows and movies have multiple audio and subtitle languages available.

Will update again if I find a fix using Roku app Update 2. To turn on subtitles and understand whats happening on the screen try this. You can change the audio and subtitle language for some shows and movies on most devices.

We are aware of an issue with captions disappearing when streaming Drive My Car on Roku devices and are working to resolve it soon. Disable closed captions then enable them in the correct language again. They wont show up when I click on English subtitles on the hbo app on my roku tv.

Am watching the rest in my laptop browser because fixing the problem on the Roku app seemed like a lost cause lol. Make sure that your subtitle language preferences are set correctl y. If there is an outage youll need to wait until HBO Max fixes the problem before watching your show or movie.

Press the Home button. Dont skip over this step.


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